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FAQS



You are billed at the time of purchase.

Of course! Just select the "recurring billing" option when you purchase your premium subscription.

If you choose to automatically renew, you will automatically be billed for your next month of premium when your current month expires.

These promotions can be found on the GamersFirst Market place. Some offers will pay almost immediately (within 15-30 minutes or so) after completion. Other offers can take longer to be credited, sometimes many days. Once you complete an offer, the system will tell you if the G1 Credits have been awarded.

Go to http://merchants.gamersfirst.com/earn_g1c.php and log in to your GamersFirst account. Click on the green "Check Offer Status" button. Once you click the "Offers Status" button it will direct you to your list of pending and completed offers. If an offer is pending, you may click the "?" icon by that offer. You will then be directed to a form where you can submit an e-mail to PaybuyPartner customer service. Please send only one email through the Offer Status tab.

The first thing to try with any PayPal error is to clear your browser's cache, cookies, and history. You'll need to refer to your browser's documentation if you don't know how to do this.

One possible reason for an error is that PayPal is unable to communicate with your bank. There are other reasons that we are not familiar with. If you are still getting the error, you will need to contact PayPal's customer service to find out the reason for the error. Alternatively, if you have another method of payment available to you, you might use that instead.

Please submit a payments support request regarding this issue and include as much of the following information as possible:

  • Your payment provider.
  • The transaction date.
  • The transaction amount.
  • The name of the Premium or Item you purchased.
  • Your transaction/order/Shopping Cart/customer reference ID.
  • The name of the account you made this purchase for.

Our support department will be glad to assist you.